Kurt Kinetic Phone Numbers and Emails

Toll-Free Number:

  • (877) 226-7824
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Contact Information

Kurt Kinetic Website:

Kurt Kinetic Help Center:

Corporate Office Address:

Kurt Manufacturing Company
5280 Main Street NE
Fridley, Minnesota 55421
United States


+1 (763) 571-8466

Kurt Kinetic Customer Service Reviews

1.1 / 5
Oliver N Opk
Subscription Termination
stars-rating stars-rating stars-rating stars-rating stars-rating

Poor customer service
No online/email support
Already emailed number of times regarding cancellation/termination of subscription from July 2021. No response from them up to now.

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Panne sur Kinetic home trainer rock and roll

Hello, I bought a Home trainer from you in April 2020: a purchase I made online in a French shop: the Pope It was the time of the pandemic. The model I bought from you is a rock 'n' roll model Control P/N: T6500 Number 0000000467-RRC I don't know if I registered it for warranty otherwise I have a problem with the device.

it worked very well and one morning I plugged it in and there was no power because the little green led no longer lit up and therefore no more information between the phone and Home hanging out. I therefore checked the 12 volt transformer but it was obviously working (the current seems to be flowing) so is it the small plug inside? is it a fuse that jumped ? And where are they?

do you have to change the whole electronic board? shall I return the card to you? I have a lot of questions and I would like the problem to be solved as soon as possible. here I wanted to know a little more and get information because it is really not easy to reach you by phone do not hesitate to call me, thank you my name is Denis Colle I live in France at 16, rue Suard 25000 Besançon.

My phone 06 22 69 ** ** and my email. denis.col@***.fr thank you very much i look forward to hearing from you best regard

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Summary of Kurt Kinetic Customer Service Calls

00:55 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kurt Kinetic?

Payments and Charges Question:

  • “Billing”
  • “Bought one watch but charged for three”
  • “Charge on my account”

Shipping and Delivery Question:

  • “Tracking”
  • “Well! No Kinetic watch! First was to be delivered yesterday! Dubuque Post Office sent the package back to the company because of wrong address! Now, Today, a notice that the watch would be delivered today, but USPS has come! No Watch!”
  • “Skewer size”

Request for Information Question:

  • “Tech supports”
  • “Have questions”
  • “Question on tire fitting”

Return/ Replace Question:

  • “Return a product”

Refund Question:

  • “Refund for returned watch! I can prove return”
  • “Refund I did not approve”
  • “Refund. I did not place this order and my card was charged.”

Product/ Service Question:

  • “Broken unit”
  • “Connection issues”

Account Question:

  • “Subscription Termination”

Activation/ Cancellation Question:

  • “I want to cancel this is not working for me. I want to cancel immediately.”

Other Question:

  • “T-7000”
  • “Problem with replacing board ...need to recalibrate”
  • “Problems with wireless sensor”

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